osTicket

Version: 1.18.3
Required minimum memory: 256MB
Last updated 16 Jan 2026

Recent Changes

  • Update osTicket to 1.18.3

  • Full Changelog

  • mPDF: Upgrade To v8.2.7

  • htmLawed: Upgrade To 1.2.15

  • security: Latest Patches 01/2026

About

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Features

  • Dashboard Reports
  • Configurable Help Topics
  • Customer Support Portal
  • Service Level Agreements
  • Ticket Filters
  • And Much More!

Install osTicket in a few minutes on your server with Cloudron. To install Cloudron first, follow our setup steps.
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