Version: 1.16.3
Required minimum memory: 256MB
Last updated 25 May 2022

Recent Changes

  • Update osTicket to 1.16.3

  • Full changelog

  • installer: Help Topic Disabled Fields (81e99fe)

  • Do not autocomplete new access fields of the (another) user (0263369)

  • issue: mPDF Table Print (38c0979)

  • Make string localizable (4cc509b, 612183c)


osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.


  • Dashboard Reports
  • Configurable Help Topics
  • Customer Support Portal
  • Service Level Agreements
  • Ticket Filters
  • And Much More!

Install osTicket in a few minutes on your server with Cloudron. To install Cloudron first, follow our setup steps.